tamanjudi Privacy Policy

1 Overview

This Privacy Policy ("Policy") is issued by tamanjudi ("tamanjudi", "we", "us", or "our") and applies to all users ("you", "your") who access or use our website at tamanjudi.lat and any related services, mobile features, or customer support channels associated with the tamanjudi platform.

tamanjudi is committed to being transparent about how we handle personal data. We understand that our users — including those based in Kuala Lumpur, Petaling Jaya, Penang, Johor Bahru, Bangsar, and across Malaysia — value their privacy. This Policy explains, in plain legal English, what data we collect, why we collect it, and how you can exercise control over your information.

By registering for or continuing to use your tamanjudi account, you acknowledge that you have read and understood this Policy. If you do not agree with any part of it, please discontinue use of the platform and contact us to close your account.

2 Data We Collect

We collect personal data in the following categories:

2.1 Registration & Identity Data

• Full name as it appears on your official identification document
• Date of birth (for age verification — 21+ requirement)
• Email address and contact number
• Username and encrypted password
• Residential address (city/state level; e.g. Kuala Lumpur, Penang)
• Copies of identification documents (MyKad, passport) where required by our Know Your Customer (KYC) obligations

2.2 Financial & Transaction Data

• Deposit and withdrawal amounts and timestamps
• Payment method identifiers (e.g. e-wallet account reference, bank account last 4 digits)
• Cryptocurrency wallet addresses used for USDT or BTC transactions
• Transaction IDs for reconciliation and fraud prevention

2.3 Technical & Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, pages visited, and features used within tamanjudi
• Referral source (e.g. how you arrived at the tamanjudi website)

2.4 Communications Data

• Support chat transcripts and email correspondence with our customer service team
• Feedback, complaints, or dispute records submitted through any channel
• Promotional opt-in preferences (whether you have agreed to receive marketing communications)

3 How We Use Your Data

tamanjudi uses the personal data we collect for the following purposes:

• Account creation and management: To register your tamanjudi account, verify your identity, and maintain accurate records associated with your profile.
• Transaction processing: To process deposits and withdrawals via Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, USDT, BTC, and other accepted payment methods.
• Legal and regulatory compliance: To fulfil our obligations under applicable gaming licensing conditions, including anti-money laundering (AML) checks, Know Your Customer (KYC) verification, and age verification (21+).
• Platform security and fraud prevention: To monitor for suspicious activity, prevent unauthorised access, and protect the integrity of the tamanjudi platform and all users on it.
• Customer support: To respond to your enquiries, resolve disputes, and provide multilingual assistance in English, Bahasa Melayu, and 中文.
• Service improvement: To analyse usage patterns and platform performance in order to improve the tamanjudi experience — including our slots, live casino, sportsbook, Dragon Tiger, and badminton betting offerings.
• Marketing communications: Where you have opted in, to send you promotional offers, bonus notifications, and relevant updates about tamanjudi. You may withdraw consent at any time by contacting our support team.

4 Data Sharing

tamanjudi does not sell, rent, or trade your personal data to any third party for commercial purposes. We may, however, share your data with carefully selected categories of recipients solely to the extent necessary to operate the platform:

• Payment service providers: Regulated payment processors and e-wallet operators (such as those facilitating Touch 'n Go eWallet, DuitNow, and FPX transactions) receive only the transaction data required to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML service providers may process your identification documents to fulfil our licensing obligations. These providers operate under strict data processing agreements.
• Technology and hosting providers: Our cloud infrastructure, cybersecurity, and platform technology partners may process technical data as part of delivering the tamanjudi service. All such partners are contractually bound to protect your data.
• Regulatory and law enforcement authorities: We may disclose personal data where required to do so by law, court order, or the lawful request of a regulatory or government authority.
• Group companies: Data may be shared within the tamanjudi corporate group for internal administrative, compliance, or operational purposes, subject to the same protections outlined in this Policy.

In all cases where data is shared with third parties, tamanjudi requires those parties to maintain confidentiality and to use your data only for the specific purpose for which it was disclosed.

5 Cookies & Tracking Technologies

The tamanjudi website uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience. A cookie is a small text file stored on your device when you visit our site.

We use the following categories of cookies:

• Strictly necessary cookies: Essential for the platform to operate. These include session cookies that keep you logged into your tamanjudi account and security cookies that protect against cross-site request forgery.
• Functional cookies: Remember your preferences, such as language settings and display options, so you do not need to re-enter them on each visit.
• Analytics cookies: Help us understand how users interact with the tamanjudi platform — which games are most popular, how long sessions last, and where users encounter difficulties. This data is aggregated and anonymised.
• Marketing cookies: Used only where you have consented, to present relevant promotional content about tamanjudi offers and new game launches.

You can manage or disable cookies through your browser settings at any time. Please note that disabling strictly necessary cookies may affect the functionality of your tamanjudi account.

6 Data Retention

tamanjudi retains your personal data for as long as your account remains active and for a period thereafter as required by our licensing obligations, financial record-keeping requirements, and applicable law. In general:

• Account and identity data is retained for a minimum of 5 years following account closure, in line with standard AML and gaming regulatory requirements.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Customer support communications are retained for 2 years from the date of the interaction, unless the matter involves an ongoing dispute or regulatory review.
• Marketing preference data is retained until you withdraw your consent or request erasure.
• Technical and usage logs are typically retained for 12 months for security and fraud analysis purposes.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you.

7 Security Measures

tamanjudi takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your device and our servers
• AES-256 encryption for sensitive data stored at rest, including payment records and identification documents
• Multi-factor authentication (MFA) options available to all registered tamanjudi users
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis
• Regular third-party penetration testing and security audits of the tamanjudi platform
• Continuous monitoring for anomalous activity, unauthorised login attempts, and potential data breaches
• Incident response procedures to detect, contain, and report any data security incidents in a timely manner

While we implement robust security measures, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your tamanjudi account and to enable MFA where available. If you suspect unauthorised access to your account, contact our support team immediately.

8 Your Rights

As a user of the tamanjudi platform, you have the following rights in respect of your personal data. To exercise any of these rights, please contact us using the details in Section 11 of this Policy.

• Right of access: You may request a copy of the personal data tamanjudi holds about you, along with information about how it is being used.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you may request that we correct it without undue delay.
• Right to erasure: Subject to our legal and regulatory retention obligations, you may request deletion of your personal data. Please note that certain data must be retained for the minimum periods described in Section 6.
• Right to restrict processing: In certain circumstances, you may request that we temporarily restrict our use of your personal data while a dispute or concern is resolved.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to withdraw consent: Where we process your data on the basis of your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You may object to processing carried out on the basis of our legitimate interests, including profiling for direct marketing purposes.

We will respond to all verifiable data rights requests within a reasonable timeframe and at no charge to you. We may need to verify your identity before processing a request.

9 Minors & Age Verification

tamanjudi's platform is strictly restricted to individuals who are 21 years of age or older. This is a firm policy with no exceptions, consistent with responsible gambling practices and our licensing obligations.

We employ age verification procedures at account registration and may request additional documentary evidence of age at any point. If we have reasonable grounds to believe that a registered user is under 21, we will:

• Immediately suspend the account and freeze any associated funds pending verification
• Require the submission of valid age verification documents before any access is restored
• Where confirmed that the user is under 21, permanently close the account and return any deposited funds in accordance with our terms
• Delete all personal data associated with the minor's account as soon as practicable, subject to any mandatory reporting obligations

If you are a parent or guardian and believe that someone under 21 in your care has registered with tamanjudi, please contact our support team immediately at the email address listed in Section 11.

10 Changes to This Policy

tamanjudi reserves the right to update or revise this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

• Update the "Effective Date" at the top of this Policy
• Display a notice on the tamanjudi platform informing registered users of the update
• Where required by applicable law, seek fresh consent from users for any new processing activities

We encourage you to review this Policy periodically. Your continued use of the tamanjudi platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

11 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tamanjudi handles your personal data, please reach out to our Data Privacy team:

For concerns related to responsible gaming, self-exclusion, or account limits, please also visit our Responsible Gaming page for dedicated resources and tools.